“If I could rate more than 5 stars I would. Our technician was Steve, and he was very informative and educational as to teaching me how garage door mechanisms work, how to maintain them properly, and was very transparent in the work being done, all while actually doing the work (which was replacing our spring system). Syed as the dispatcher and person that handled pricing and quoting was also very helpful in educating me on different types of solutions, systems, and laying out all my options prior to our appointment and commitment to a specific service
It was a quick 1-2hr job to replace our entire Torquemaster Spring system over to a traditional Torsion Spring system. If you're looking to get that specific work done, I can assure that they've done it a million times in replacing/changing out spring systems and will supply quality parts, labor, and honesty.
Pricing was absolutely fair, and you will find that out when shopping around with other servicers. I would know since I shopped around like most homeowners do. Couldn't recommend them enough. They're definitely technician and solution oriented first, than being sales-focused, as we were able to get a quote first, before committing financially.
Again, props to Steve, the work was immaculate as well as the clean up.”
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Arthur Nguyen
2 months ago
“We had the pleasure of having our garage door opener serviced by Steve today, he was very professional and provided great service for us and got our garage door opener fixed and back up and running in no time. I explained the issue that was happening and it only took him 2 minutes to figure out what was wrong with our opener. He was on time and if we ever have any problems in the future, we will most definitely give him a call 😊😊”
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Tahlai Warfield
a week ago
“⭐⭐⭐⭐⭐
I had a wonderful experience with Ingenious Garage Doors! Steve came out to inspect our garage door after it made a very loud popping noise earlier in the day. He thoroughly checked everything and determined that the noise was likely due to the temperature change causing the joints to shift slightly. Thankfully, everything was working perfectly!
Steve was incredibly personable, professional, and knowledgeable. He took the time to explain what was happening, reassured us that everything was in good condition, and didn’t charge us a dime for the visit! It’s refreshing to find a company that is honest, trustworthy, and genuinely cares about its customers rather than trying to sell unnecessary repairs.
Outstanding customer service from start to finish! I would absolutely recommend Ingenious Garage Doors and will definitely use them again in the future. Thank you, Steve!”
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Christy Millette
2 weeks ago
“My garage door was bent on the top, I thought with such damage, I would have to have the garage door or at least the panel replaced for sure, but Steve was here, he was able to fix the panel for me, and the price was great! Steve not just showed his expertise, he's super friendly and willing to answer and helped out on all of the questions I had, I don't usually write a review, but he deserves all the good words.”
“Steve provided excellent service from start to finish. He was welcoming, professional, and took the time to explain everything step by step so we always knew what was going on. He clearly identified the issue and walked us through the repair process. His work was completed in a timely manner, and the quality of the repair was outstanding. We truly appreciate his honesty, expertise, and attention to detail. Thank you, Steve, for a job well done! Highly recommend.”
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The life of Yonnie
4 months ago